Why am I unable to bid on an auction?

First, confirm you have completed all the steps to activate your account:

1. Completed the on-line registration form;
2. Received the confirmation of your account by email;
3. Verified a payment method.

If you have completed all three (3) of these steps (or are unable to complete them) and you are still unable to bid, please contact our Customer Service Team (live chat, 1-800-679-9451 or support@directliquidation.com) to assist you.