Why can’t I place a bid without adding a credit card to my account?

Direct Liquidation is committed to providing a secure marketplace for all its users. As part of this commitment, we require all bidders to verify their payment method before participating in any auctions. This measure is in place to ensure that the bidding process is transparent and that all bidders are verified.

All bids placed in our marketplace are legally binding contracts and, as such, must have a verified payment method on file before bidding. This policy is non-negotiable, and there are no exceptions. In case of a failed credit card authorization, we recommend that you contact our Customer Service Team (1-800-679-9451 or support@directliquidation.com) for assistance.

It is important to note that Direct Liquidation does not store credit card information or payment details on its servers or databases. All payment information is stored securely with the merchant bank used to process your payments. This ensures that potential attackers will never obtain usable financial information from Direct Liquidation's website databases.

To further enhance security, we require users to re-enter the CVV security code located on the back of their credit card each time they check out using our system. This extra step ensures that in the event of an account compromise, an attacker would not be able to purchase items on Direct Liquidation using your credit card.

By adhering to these security measures, Direct Liquidation ensures that users can bid and buy with confidence, knowing that their personal and financial information is protected at all times.