Why can’t I place a bid without adding a credit card to my account?

In order to maintain a secure marketplace and ensure the bidding process includes only verified bidders, Direct Liquidation requires all users to verify a payment method prior to bidding.

All bids placed in our marketplace are legally binding contracts and, as such, must have a verified payment method on file prior to bidding. There are no exceptions to this policy. We cannot remove the credit card from the account, you can only add another one and set it as default, or chose Wire Transfer as payment method for future checkouts. This is a measure taken for security reasons. If you have a valid credit card but fail the credit card authorization, please contact our Customer Service Team (1-800-679-9451 or support@directliquidation.com) to assist you.

Direct Liquidation does not store credit card information or payment details on its servers or databases. Your payment information is stored securely with the merchant bank used to process your payments. This ensures potential attackers will never obtain usable financial information from Direct Liquidation’s website databases. For further security, we require that you re-enter the CVV security code located on the back of your credit card each time you check out using our system. This ensures if your account were to be compromised an attacker would not be able to purchase on Direct Liquidation using your credit card.