What happens if I lose Internet connectivity while bidding on an auction?

Please make sure you are always connected to a stable, high speed network, with no active proxy or firewall that may block connection to our servers to avoid issues in processing your bid successfully.

If you are unable to place a bid during an open auction due to internet issues, please contact Customer Service (live chat, 1-800-679-9451 or support@directliquidation.com) for assistance. Customer Service will verify account information/your identify, provide current auction standings, and/or place bids on your behalf until your connectivity issues are resolved.