To ensure that your bids are processed successfully, it is important to make sure that you are always connected to a stable, high-speed network with no active proxies or firewalls that may block your connection to our servers.
If you experience internet connectivity issues while attempting to place a bid during an open auction, please don't hesitate to contact our Customer Service team via live chat, phone (1-800-679-9451), or email (support@directliquidation.com). Our team is available to assist you in verifying your account information, providing current auction standings, and placing bids on your behalf until your connectivity issues are resolved.
Direct Liquidation is committed to providing a seamless and hassle-free bidding experience for all our customers. By ensuring that you are connected to a stable and reliable network, you can help ensure that your bids are processed successfully. However, if you do encounter any issues, our Customer Service team is always here to help you resolve them quickly and easily.
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