The delivery address is set during the checkout process, on step 3, where you can choose from the Address book or register a new one for each order. The information can be reviewed before submitting payment. After the order is paid, it is not guaranteed that it will be possible to change the delivery address. Please note that extra fees may incur if you request to change the original delivery information on the invoice. Kindly contact Customer Support by e-mail (firstname.lastname@example.org), reach out via live chat on our website, or call us at 1-800-679-9451 for assistance if you to update any shipping information.
If you generated an invoice for bank wire (current order status is "AWAITING PAYMENT"), but the remittance has not been posted yet, please contact Customer Service for assistance to reset the order to UNPAID status and re-process the invoice with the updated information.