Danny S.
- Total activity 240
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Activity overview
Latest activity by Danny S.-
Danny S. created an article,
What are the addresses of your warehouse locations?
All order pickups must be scheduled in advance to have the orders released. Carriers arriving without a proper appointment and BOL will be turned away. For any questions regarding scheduling pickup...
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Danny S. created an article,
How can I remove my credit card information?
In order to maintain a secure marketplace and ensure the bidding process includes only verified bidders, Direct Liquidation requires all users to verify a payment method prior to bidding. Direct Li...
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Danny S. created an article,
Why is my order's total higher than what I bid for the lot?
The order total is composed of winning bid (or BUY NOW price) + taxes* + shipping fee (not included if you will arrange your own carrier or do a self pickup). *The sales tax % varies from state...
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Danny S. created an article,
Who do I contact for further truckload options or custom orders?
If you cannot find lots of your interest in the marketplace, or need more options of truckloads, kindly send us an e-mail at support@directliquidation.com providing the information below so that we...
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Danny S. created an article,
How long does it normally take to process a refund?
For authorized return claims, Direct Liquidation will process returns within ten (10) business days of return receipt. If product condition/quantity matches authorized-returns approval, Direct Liqu...
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Danny S. created an article,
If I ship my merchandise outside of the US can I return it?
Authorized claims may be returned. The customer is responsible for return shipping costs. You must file a return claim with our customer service department within five (5) business days of receivin...
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Danny S. created an article,
Where can I get instructions to file a return claim?
Instructions for filing and RMA claim can be found on our Return Policy page.
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Danny S. created an article,
How can I change the shipment method for my order?
The shipment method is set during the checkout process, on step 4, after you insert the delivery address. You can either choose one of the available carriers listed and include the respective shipp...
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Danny S. created an article,
How can I change the delivery address of my order?
The delivery address is set during the checkout process, on step 3, where you can choose from the Address book or register a new one for each order. The information can be reviewed before submittin...
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Danny S. created an article,
How long do I have after receiving merchandise to make a return claim?
You must file a return claim with our customer service department within five (5) business days of receiving the shipment. Any return claims filed after five (5) business day limit will be limited ...