Why am I being charged sales tax for my order?

According to tax law, Direct Liquidation is required to tax any individual or business under any or all of the following circumstances:

1. Any individual or business that purchases products shipped to a residence and/or business located in Arkansas, Florida, Kentucky or South Carolina.
2. Any foreign individuals or businesses that purchase products shipped to a residence and/or business inside or outside of the United States.
3. Any individual or business located in Arkansas, Florida, Kentucky or South Carolina and choose to arrange shipping.

In order to waive the sales tax, Direct Liquidation must receive appropriate documentation. You must either send:

1. A valid copy of your Reseller certificate from Arkansas, Florida, Kentucky or South Carolina. Valid for the very state where the goods are being shipped from.
2. Complete a Declarative form/affidavit stating the merchandise is to be taken out of one of the aforementioned states.
3. Direct Liquidation does not offer any services to refund sales taxes neither for domestic nor foreign customers. If you are shipping outside the USA, you may be eligible for tax refund, however in that case you must contact the local tax authority from the state of origin after the goods are shipped for further info on how to apply for the refund.

To download these forms, please click the appropriate link below:

Arkansas: Download

Florida: Download

Kentucky: Download

South Carolina: Download

Multi State Jurisdiction: Download

After providing all required information on the chosen form, email the document to: support@directliquidation.com or fax to (305) 744-5189. IF FAXING, INCLUDE THE EMAIL ADDRESS USED TO CREATE AN ACCOUNT ON DIRECT LIQUIDATION ON THE DOCUMENT AND THE FAX COVER SHEET.

If the order was already paid with sales tax included, there is no way for us to refund it.

We are a company based in the USA, tax collection is our legal duty and tax exemption can only be granted if the valid certificate from the USA is provided. If the order is being shipped out of the country the customer is responsible for all taxing and customs fees that may incur, as we do not handle international shipment. If the order was paid with taxes and you would like to apply for a refund you will need to reach out to the local tax authority.

To request a refund of sales tax from a state taxing authority, you will generally need to follow these steps:

1. Gather your documentation: Collect your receipt or invoice for the purchase on which you were charged sales tax, as well as any documentation related to your tax-exempt status (such as an exemption certificate).
2. Determine the appropriate state agency: Identify the state agency that is responsible for processing sales tax refund requests. This may be the state department of revenue, the state tax commission, or another similar agency.
3. Obtain the refund request form: Contact the state agency to obtain the appropriate refund request form. This may be available for download on the agency's website, or you may need to request a copy by mail or phone.
4. Complete the form: Fill out the refund request form, providing all necessary information about the purchase, the taxes paid, and your tax-exempt status. Make sure to attach any required documentation, such as your exemption certificate.
5. Submit the form: Send the completed form and documentation to the state agency according to their instructions. This may involve mailing the form and documentation or submitting it online through the agency's website.
6. Follow up: Keep track of the status of your refund request, and follow up with the state agency if you do not receive your refund within a reasonable amount of time.

To request a refund of sales tax from a state taxing authority, you will generally need to follow these steps:

1. Gather your documentation: Collect your receipt or invoice for the purchase on which you were charged sales tax, as well as any documentation related to your tax-exempt status (such as an exemption certificate).
2. Determine the appropriate state agency: Identify the state agency that is responsible for processing sales tax refund requests. This may be the state department of revenue, the state tax commission, or another similar agency.
3. Obtain the refund request form: Contact the state agency to obtain the appropriate refund request form. This may be available for download on the agency's website, or you may need to request a copy by mail or phone.
4. Complete the form: Fill out the refund request form, providing all necessary information about the purchase, the taxes paid, and your tax-exempt status. Make sure to attach any required documentation, such as your exemption certificate.
5. Submit the form: Send the completed form and documentation to the state agency according to their instructions. This may involve mailing the form and documentation or submitting it online through the agency's website.
6. Follow up: Keep track of the status of your refund request, and follow up with the state agency if you do not receive your refund within a reasonable amount of time.