Brand New – Inventory is in “new” retail ready condition and has NO cosmetic defects, blemishes, dents, scratches or signs of age. Inventory is in original manufacturer packaging, factory sealed and has never been opened or used. BRAND NEW inventory comes with a 90-day DirectLiquidation.com warranty, beginning on product pickup.
Refurbished Grade A – Inventory is in “LIKE NEW RETAIL READY” condition with NO cosmetic defects, blemishes, dents, scratches or signs of age. GRADE A items have been restored to meet manufacturer quality standards. Goods are repackaged in cleaned original boxes, new white boxes or new brown boxes which are retail ready. Each box will contain a label stating the make, model, serial number, and a scannable barcode for inventory based systems. Refurbished Grade A inventory comes with a 90-day DirectLiquidation.com warranty, beginning on product pickup.
Refurbished Grade B – Inventory has been inspected, tested, and restored to the original manufacturer’s operating specifications. This fully-functioning item is in “RETAIL READY” condition with SLIGHT cosmetic defects (minor blemishes and/or light scratches). Slight wear or feathering will default a GRADE-A item to become a GRADE-B item. Goods are repackaged in cleaned original boxes, new white boxes or new brown boxes which are retail ready. Each box will contain a label stating the make, model, serial number, and a scannable barcode for inventory based systems. Refurbished Grade B inventory comes with a 90-day DirectLiquidation.com warranty, beginning on product pickup.
Refurbished Grade C – Inventory has been inspected, tested, and restored to the original manufacturer’s operating specifications. This fully-functioning product is in “RETAIL READY” condition with SIGNIFICANT cosmetic defects (significant blemishes and/or significant scratches, dents, or frame damage). Goods are repackaged in cleaned original boxes, new white boxes or new brown boxes which are retail ready. Each box will contain a label stating the make, model, serial number, and a scannable barcode for inventory based systems. Refurbished Grade C inventory comes with a 90-day DirectLiquidation.com warranty, beginning on product pickup.
Refurbished Grade D – Inventory has VERY SIGNIFICANT cosmetic defects (significant blemishes and/or significant scratches, dents, or frame damage). Refurbished Grade D inventory comes with a 90-day DirectLiquidation.com warranty, beginning on product pickup.
Untested Customer Returns – Inventory in UNTESTED condition is inventory that has been sold to an end user and returned through a retail storefront, manufacturer, website and/or distribution center. No testing or repairs have been attempted in our facilities on the listed products. Typically, UNTESTED CUSTOMER RETURN inventory has a 75% plug and play success rate. That means that “most likely” 75% of the product will be in working order. This is not a guarantee that 75% of the product functions, it is simply an estimate based on previous experience with this type of inventory.
Warranties are not valid on any UNTESTED CUSTOMER RETURNS inventory. All UNTESTED CUSTOMER RETURNS are sold “AS IS” – cosmetic and operational condition is not guaranteed.
Tested Not Working (Salvage) – Inventory has gone through GENERAL REPAIRS and has failed a technical functionality and/or physical condition test. The packaging may be in various states including: opened, distressed and/or missing. There may be units that lack essential components, accessories, and documentation. Best practices indicate higher yields through combining SALVAGE parts/components to create working units. Tested Not Working (Salvage) inventory can also be used for parts harvesting.
Warranties are not valid on Tested Not Working (Salvage) inventory and product is sold “AS IS”; cosmetic and operational condition is not guaranteed.
Damaged/Missing parts – Inventory consists of retail returns that have been visually inspected and show obvious signs of damage or have key parts or accessories missing. No testing or repairs have been attempted on these products. Operational condition is unknown. Warranties are not valid on this inventory and product is sold “AS IS”.
SCRAP – Inventory has gone through EXTENSIVE REPAIRS and PARTS HARVESTING and has failed a technical functionality and/or physical condition test. There will be units that lack essential key components, accessories, and documentation. SCRAP inventory may contain some functional parts, but may be missing major parts and internal components. Best practices indicate higher yields through combining SCRAP parts/components to create working units. SCRAP inventory can also be used for parts harvesting. In some lots, the R2 certification may be required as the items are destined for recycling.
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