Danny S.

  • Total activity 186
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 1 user
  • Votes 1
  • Subscriptions 131

Articles

Recent activity by Danny S. Recent activity Votes

  • Can pallets be delivered to a residential address?

    1. Buyer's FAQ
    2. Shipping

    Yes. The delivery preferences are set during the checkout process. Please make sure to mark your address as 'Residential' and mark the option to include lift gate for unloading pallets if the locat...

    • Danny S.
    • Updated
    • 1 follower
    • 0 comments
    • 29 votes

  • What happens if my order is damaged during shipping?

    1. Buyer's FAQ
    2. Shipping

    If Direct Liquidation handled shipping and the product arrives damaged, contact Customer Service (live chat, 1-800-679-9451 or support@directliquidation.com) immediately when the delivery arrives s...

    • Danny S.
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • How long will it take for me to receive my shipment?

    1. Buyer's FAQ
    2. Shipping

      Depending on the warehouse, merchandise type and delivery options you selected, orders can take from 1 – 14 days to be shipped. The estimated time for delivery is provided by the carrier once the...

    • Danny S.
    • Updated
    • 2 followers
    • 0 comments
    • 7 votes

  • Do you offer any insurance on shipped orders?

    1. Buyer's FAQ
    2. Shipping

    At Direct Liquidation, we take pride in offering comprehensive and reliable services to our esteemed customers. If you opt for Direct Liquidation to manage the shipping of your order, you can rest ...

    • Danny S.
    • Updated
    • 1 follower
    • 0 comments
    • 2 votes

  • Can I consolidate multiple orders into one shipment to save on shipping fees?

    1. Buyer's FAQ
    2. Shipping

    If you wish to include the shipping fee from our shipping partner in your orders during checkout, each order will have its own separate shipping fee. Each order may take a different time frame of p...

    • Danny S.
    • Updated
    • 1 follower
    • 0 comments
    • 14 votes

  • How can I check the shipping status of my order?

    1. Buyer's FAQ
    2. Shipping

    All orders' status can be viewed from the “ORDERS” page located under the “MY ACCOUNT” menu. Orders that have shipped will be marked with the status “SHIPPED" under the "Completed" orders' tab. You...

    • Danny S.
    • Updated
    • 1 follower
    • 0 comments
    • 5 votes

  • Do you ship worldwide?

    1. Buyer's FAQ
    2. Shipping

    We have warehouses in the USA* and Canada, therefore we offer shipping only within these countries (USA warehouse > USA delivery address or Canada warehouse > Canada delivery address). *For the USA...

    • Danny S.
    • Updated
    • 3 followers
    • 0 comments
    • 15 votes

  • How long does it take to ship my order?

    1. Buyer's FAQ
    2. Shipping

    The shipping process begins once full payment is received. Depending on the warehouse, merchandise type and delivery options you selected, orders can take from 1 – 14 business days to be shipped. P...

    • Danny S.
    • Updated
    • 1 follower
    • 0 comments
    • 10 votes

  • What shipping companies do you use?

    1. Buyer's FAQ
    2. Shipping

    Our shipping partners include: FedEx, UPS, FedEx Freight, UPS Freight and FreightQuote. The shipping options allowed/available will depend on the lot type (freight/parcel), total weight, distance a...

    • Danny S.
    • Updated
    • 1 follower
    • 0 comments
    • 5 votes

  • Who is responsible to pay for shipping costs?

    1. Buyer's FAQ
    2. Shipping

    At Direct Liquidation, we aim to maintain full transparency about our shipping policies. As a buyer, you are responsible for covering all shipping charges associated with your order. For our valued...

    • Danny S.
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes