Danny S.
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Recent activity by Danny S.-
Why am I being charged sales tax for my order?
According to tax law, Direct Liquidation is required to tax any individual or business under any or all of the following circumstances: Any individual or business that purchases products shipped t...
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Can I use multiple payment methods to pay for an order?
At present, Direct Liquidation supports a single payment method during the checkout process. While our Customer Service team may be able to assist in certain situations by applying credits to an or...
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Can I pay for multiple orders at the same time?
If you wish to pay for your orders using a credit card, each order must be paid individually (each one will be paid in a separate transaction). If you wish to pay via bank wire, it's possible to se...
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How can I check the status of a payment?
Login and navigate to the “ORDERS” page under the “MY ACCOUNT” menu to track order progress/payment status. Credit card payments typically clear immediately, so if the payment was successfully proc...
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How long does it normally take for a payment to clear?
At Direct Liquidation, we strive to facilitate a smooth and efficient payment process for our customers. Payments made via credit card typically clear instantaneously, while Bank Wire payments usua...
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Are my payment details stored securely in “My Wallet”?
At Direct Liquidation, we prioritize the security and privacy of your financial information above all else. To ensure this, we do not store credit card details or any other payment-related informat...
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Is your payment processing gateway secure?
At Direct Liquidation, we maintain the highest standards of online security to ensure your browsing and transactional safety. Our entire website, including the checkout process, employs 256-bit SSL...
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What happens if I do not pay for an order on time?
In the event that payment for an order is not successfully processed within 1 business day from the date of order creation, the order will be sent for deletion. This constitutes a breach of the bin...
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Are there any fees associated with the different payment methods?
At Direct Liquidation, we take pride in maintaining transparency in our financial dealings, and as such, we would like to make clear that all credit card payments will have a 3% convenience fee add...
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What currency are transactions settled in?
At Direct Liquidation, we strive to provide a clear and straightforward transaction process. To that end, we want to clarify that all transactions are settled in the currency respective to the lo...