At Direct Liquidation, our commitment is to maintain a fair and transparent return process. Upon authorization of your return claim, our dedicated team will conduct a thorough review. Depending on the outcome of this review, you may be eligible for a refund or we may apply store credit to your account, ensuring the best solution is tailored to your situation.
Please be aware that a restocking fee, representing 10% of the item's value, will be applied. This fee, a common practice within the industry, covers costs associated with the inspection, repackaging, and restocking of returned items.
We value your understanding and cooperation in this process, and greatly appreciate your continued trust in Direct Liquidation for your purchasing needs.