How can I change the shipment method for my order?

The shipment method is set during the checkout process, on step 4, after you insert the delivery address. You can either choose one of the available carriers listed and include the respective shipping fee in your order, or choose to arrange your own shipment. The information can be reviewed before submitting payment. After the order is paid, it is not guaranteed that it will be possible to change the shipping method or delivery address. Please note that extra fees may incur if you request to change the original  shipping information on the invoice. Kindly contact Customer Support by e-mail (support@directliquidation.com), reach out via live chat on our website, or call us at 1-800-679-9451 for assistance if you need to update any shipping information.

If the order does not include the shipping fee, the customer is responsible for contacting a carrier to handle delivery, or scheduling a self-pickup at the warehouse once the order is prepared to be shipped. A pickup appointment must be scheduled within 5 business days of the order's preparation to avoid the cancellation of the order. If you are having trouble to arrange your own shipping, please reach out to our Transportation team at transport@directliquidation.com with your LOT ID or Order number to get a shipping quote for delivery.